AI Assistant for Restaurants
Automate food discovery, basket guidance, and reservation flows — one conversational surface that respects your menu, margins, and multilingual guests.
AI food recommendations
Margin-aware upsells from live inventory & dietary tags.
Table booking
Natural language slots synced to floor plans & waitlists.
WhatsApp integration
Same brain on web widget + Business API threads.
Smart ordering
Cart assembly, combo rules, and allergy guardrails.
Customer insights
Repeat visits, sentiment spikes, and churn nudges.
Zaika Kitchen · AI host
Online · avg reply < 12s · fictional demo
10:02
10:03
10:03
Main chatbot UI
Conversational ordering & support shell
Neon-accent panels echo SaaS-grade chat products while staying on-brand for hospitality — quick replies, streaming-safe bubbles, and POS-aware recommendation rails.
- Food ordering suggestions — combos, spice calibration, and budget nudges inline.
- Table booking assistant — party size, dietary notes, deposit copy baked into thread.
- Smart replies — grounded menu facts + graceful fallback to staff WhatsApp.
AI features
Built like production AI
- Intent routing : menu vs billing vs franchise escalation paths.
- Grounded replies : menu PDF & kitchen PDF ingest with citation snippets.
- Handoff queues : human takeover + WhatsApp deep-link preserved.
- Safety filters : profanity, competitor bait, and medical nutrition disclaimers.
- Latency UX : streaming tokens + skeleton chips while models think.
Menu automation
Always-current voice
- Seasonal prix-fixe blocks injected from sheet → LLM seasonal voice.
- 86'd items suppressed automatically across channels.
- Photo-ready descriptions localized per outlet dialect.
- Pairing prompts : beverage attach rate tuning per shift.
Reservation system
Floor-aware booking
- Hold deposits · Stripe / Razorpay intent stubs before confirm SMS.
- Walk-in bump rules & VIP override tokens for managers.
- Private dining upsell ladder : tasting vs chef's table narrative.
- Calendar sync exports · ICS handoff for concierge desks.
Deflect without sounding robotic
- ✓Tier-1 deflection : refunds, spice levels, delivery ETA templates.
- ✓Ticket mirror : Zendesk / Freshdesk webhook fan-out optional.
- ✓SLA dashboards : first-response heatmaps per outlet.
- ✓After-hours mode : empathy-first tone + callback scheduling.
Human escalation ribbon
Shift supervisor ping · preserve transcript hash · SLA timer armed.
Showcase card — production stacks wire Twilio / WhatsApp Cloud API + your ticketing vendor of choice.
Analytics dashboard
Outcome telemetry
Mini KPI visualization pattern — embed inside operator consoles or weekly investor emails.
Sessions / week
82%Cart attach rate
64%Booking conversion
71%CSAT proxy
89%Dialect switching without breaking tone
Locale packs ship as YAML overlays — transliteration toggles for Roman Hindi / Urdu, formal Arabic menus, and outlet-specific slang tables.
Zaika Kitchen is fictional · this page is a UI specimen for Bitcraftly — conversation copy & metrics are illustrative only.