Medanta Care Ops Portal
A secure ops portal that helped coordinators track appointments, follow-ups, and escalation queues in one place.
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Case study
Operator-grade SaaS control plane for subscription businesses A production-shaped analytics and billing workspace that helped the founding team validate workflows before a full rebuild.
Client overview
Bitcraftly designed and engineered a Next.js SaaS dashboard with billing UX, cohort analytics, and role-aware operator flows for a B2B subscription product.
Problem
The founding team needed a credible product surface for enterprise demos, but their prototype could not support billing states, permissions, or trustworthy analytics.
Solution
We shipped a typed Next.js App Router shell with Server Components for data-heavy views, client islands for filters, and a Stripe-ready billing module. Architecture docs and component contracts let their internal team extend the product after handoff.
Tech stack
Architecture
Thin route files compose feature modules with metadata and JSON-LD.
Billing, analytics, and workspace settings isolated behind typed services.
Fixture-first models ready to swap to PostgreSQL repositories without UI rewrites.
Features
Book a free consultation. We’ll map scope, constraints, and a realistic delivery plan.
A secure ops portal that helped coordinators track appointments, follow-ups, and escalation queues in one place.
A commerce operations suite that connected store teams to a coherent catalog and fulfillment picture.
A learner and admin platform that made cohort progress visible and reduced manual attendance chasing.
Screenshots
